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Overview

Some hospitals provide better care than others. In this section we discuss health care quality in hospitals, why quality matters to you, and how you can help get the care you deserve.

This checklist shows the topics we will cover. Read the pages that follow for details about each topic. Click on the headers below to go to each page.

Why Be Concerned About Quality?

  • Even common tasks can go wrong in the hospital.
  • When you pay attention to quality, you can better protect yourself.

What Is Quality?

  • Quality care is not always more expensive care, the newest technology, or many tests and treatments.
  • Quality care is safe, effective, patient centered, timely, efficient, and equitable.

How Quality Affects You

  • Hear about four patients' experiences where better care would have made a difference.

How We Rate Quality on This Website

  • See how the ratings on CalHospitalCompare.org can help you evaluate hospitals.

Get the Quality You Deserve 

  • Take steps to make sure you choose the best hospital for you.

Read on for more information.

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